First Point of Contact

• I have just found out I am positive, what next?
• I need help but I don't know where to go or who to ask
• I have lots of questions, who can I speak to?
• I have been living with HIV for a while but things have changed in my life
• As a carer what support is there for me?
• My partner/ relative is HIV positive, I'm not sure how best to support them

Body Positive North West and partners have created a new service, called "Positive Living", and this website is information for service users, their carers and professionals. This is the place to start, either as someone living with HIV or as a carer – and we know that there are carers who are also HIV positive.

First Point of Contact will help you discuss any problems and direct you to the services that can help, quickly and efficiently. You can meet a member of staff in person or do it over the phone. The team will make phone calls and referrals on your behalf, and then check in with you later to make sure you are getting the support you need.

If you are interested or want to find out more about any of these services:

• Advice and Advocacy
• Counselling
• HIV Health information
• Peer Support

Contact your Assessment Team:
Sam - Tony - Emma - Kate